Frequently Asked Questions
Everything you need to know about XooBill
General Questions
XooBill is a comprehensive online billing and invoicing software designed for small businesses, freelancers, and enterprises. It helps you create GST-compliant invoices, manage sales and purchases, track expenses, handle inventory, and generate detailed financial reports—all from a single platform.
XooBill is perfect for small business owners, freelancers, consultants, retailers, wholesalers, service providers, and any business that needs to create professional invoices, track sales, manage inventory, and maintain GST compliance in India.
Yes, XooBill is a fully cloud-based solution. You can access your billing and invoicing platform securely from any device with an internet connection, 24/7. Your data is safely stored in the cloud with regular backups.
XooBill is India's first accounting and billing software available in multiple regional languages. We proudly support English, Hindi, Punjabi, Gujarati, Tamil, Telugu, Kannada, and Bengali. You can create invoices, manage accounts, and track inventory in your preferred language.
Pricing & Plans
Yes! We offer a Starter Plan which is completely free. It includes basic features like creating up to 5 invoices per month, managing 1 client/vendor, and up to 5 products/services. It's perfect for trying out XooBill and for very small businesses.
We offer two paid plans:
• Professional Plan: ₹4,999/year - Includes up to 5 users, 5000 invoices/month, unlimited clients/vendors, GST compliance, custom branding, and more.
• Enterprise Plan: ₹6,999/year - Includes up to 10 users, 10,000 invoices/month, priority support, weekly data backup, advanced analytics, and all Professional features.
Yes, you can start with our free Starter Plan to experience XooBill. When you're ready to upgrade, you can switch to any paid plan at any time. No credit card is required to get started.
We accept all major payment methods including Credit/Debit Cards, UPI, Net Banking, and Digital Wallets. All transactions are processed through secure payment gateways (PhonePe, PayU).
Features & Functionality
Absolutely! XooBill is fully GST-compliant. Our system automatically calculates CGST, SGST, and IGST based on the transaction type (intra-state or inter-state). You can generate GST-ready invoices and download ready-to-file GST reports with just one click.
Yes! With our Professional and Enterprise plans, you can add your company logo, customize colors, add bank details, include UPI QR codes for payment, and personalize the invoice layout to match your brand identity.
Yes! XooBill supports multi-currency transactions. You can create invoices in different currencies (USD, CAD, EUR, GBP, etc.) and the system will automatically handle currency conversion and maintain proper accounting records.
Yes! You can send invoices directly to your customers via email with just one click. The system will automatically attach the PDF invoice and send it to the customer's email address on record.
XooBill offers comprehensive reporting including Sales Reports, Purchase Reports, GST Reports (GSTR-1, GSTR-2, GSTR-3B), Profit & Loss Statements, Tax Reports, Customer Analytics, Vendor Reports, and Inventory Reports. All reports can be exported to Excel or PDF.
Yes! XooBill includes inventory management features. You can track product stock levels, manage purchases, categorize items, set HSN/SAC codes, define GST rates, and receive low-stock alerts to ensure you never run out of inventory.
Security & Data
Absolutely! We take security very seriously. Your data is encrypted using industry-standard SSL/TLS protocols, stored on secure cloud servers, and backed up regularly. We implement strict access controls and comply with data protection regulations.
Yes! All accounts receive automatic data backups. Enterprise plan users get weekly scheduled backups with the ability to restore data from any backup point. This ensures your business data is never lost.
Yes! You can export all your data including invoices, sales records, customer information, and reports in Excel or PDF format at any time. You have complete control over your business data.
Support & Assistance
We offer multiple support channels:
• Starter Plan: Email support
• Professional Plan: Email and chat support
• Enterprise Plan: Priority support via email, chat, and phone
Our support team is available during business hours to help you with any questions or issues.
Yes! We provide comprehensive documentation, video tutorials, and guides to help you get started. Enterprise plan users also receive personalized onboarding assistance to ensure a smooth transition to XooBill.
Getting started is easy! Simply click on the "Get Started Free" or "Register" button, create your account by providing your business details, and you'll have immediate access to your dashboard. You can start creating invoices right away. No credit card required for the free plan!
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We’re on a mission to make business billing beautiful and stress-free. Whether you’re a freelancer, a startup, or an established business, XooBill is built for you. Let’s grow together!
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